Cunningham House receives glowing report from Care Inspectorate
Grangemouth’s Cunningham House, which provides residential reablement support for people recovering from accident, illness or hospital stay, has been praised by the Care Inspectorate following an unannounced inspection.
The Falkirk Council owned service was assessed against its support for people’s wellbeing and the strength of its staff team, both areas receiving ‘Very Good’ grade 5s.
The Care Inspectorate found the team offered a person-centred approach, which viewed individuals as experts in their own experience, needs, and wishes. This supported better outcomes for people in their care.
Cunningham offers a range of physiotherapy, occupational therapy, and other specialist support from Allied Health Professions to help people increase their independence outside of a hospital before they can return home.
Gail Woodcock, Chief Officer, Falkirk Health and Social Care Partnership said: “Cunningham commenced its transition from a traditional residential home two years ago, transforming to provide much needed reablement focused short-term stays in a homely setting.
“It is a testament to the excellent leadership and dedication of staff within the home that the service has consistently received high grades and has maintained a high quality of support and care.
“I wish to thank staff and people accessing Cunningham’s care for taking part in the inspection, and for sharing their valuable feedback and experiences.”
During the unannounced inspection on 18 and 19 February, the regulator interviewed 11 people receiving support at Cunningham and six of their family members.
As well as speaking with 27 members of staff, the inspection observed practice and daily life and reviewed documents and procedures.
Several people provided positive feedback of the attentiveness and kindness of staff at Cunningham, with one person telling the inspectorate: “I can’t praise them enough”, adding “Everyone has been so kind.”
Describing the relaxed feel at Cunningham, the inspectorate heard from a member of staff who described daily activities: “We have time to spend with people. We can sit and have a ten-minute conversation. It goes a long way, especially in reablement; put someone in a good mood and it motivates them to try harder.”
In its report, the inspectorate noted there were “lots of kind and compassionate interactions” with people experiencing care and it was clear that staff knew people well.
This meant people living in the service and their visitors experienced a warm atmosphere because staff had good working relationships.
The full inspection report can be found on the Care Inspectorate website, searching for service number CS2003011522.