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Services

Services

Falkirk Health and Social Care Partnership brings together a broad range of health, social care, and support services for people across the Falkirk area. This includes:

  • Alcohol and drug support
  • All adult social care services – Care at Home, Care Homes, Community Care Teams
  • Community Health services – District Nursing, Mental Health and Learning Disability Services
  • Contracted Health Services  – GPs, Pharmacies
  • Elements of Housing services for aids and adaptations and Gardening Aid and
  • Aspects of Acute services (hospitals) relating to unscheduled care.

Alcohol and Drug Partnership

Bringing together Falkirk Council, NHS Forth Valley, Police, Fire, and third sector colleagues, along with people who have ‘lived experience’ of alcohol and drug use, Falkirk’s Alcohol and Drug Partnership is responsible for the planning of local support services.
Learn more about local services and support

 

Living Well Falkirk

Access independent living advice with the Living Well Falkirk assessment tool. This 24/7 service helps people having difficulties with everyday activities to live independently at home by connecting you with useful resources within your community.
Learn more

 

Community-Led Support

Information about services and support options delivered by organisations and groups within Falkirk’s local communities, including guidance and funding opportunities.
Learn more

 

Dementia Support

Falkirk’s Joint Dementia Initiative supports people in the local area living with dementia, and their carers, to live independent lives.Learn more

 

Sensory Services

The Falkirk Council Sensory Services team provide support for people with a Sensory Impairment. The service can support you to reduce risk, build confidence and live independently at home and the wider community. The team works in with Stirling Council, Ophthalmology, Audiology, and other Forth Valley Sensory Centre colleagues to provide a joined up service.

Services offered
  • Translation Service on Wednesday afternoons
  • Duty Service daily
  • BSL Interpreter Booking Service for official council business
  • Visual Impairment Rehabilitation
  • Deaf Rehabilitation
  • Assessor Technician
  • Blind Register

All staff have specialist training to work with people who have a sensory impairment and are trained in either British Sign Language, hands on signing, deafblind manual and lip reading to ensure communicate for all. All our staff are also trained in sighted guide training.

How to access

The Social Work Sensory Team can be contacted everyday on:

Phone: 01324 590875
Text: 07736149585
WhatsApp: 07736149585

For BSL users you can continue to access the service via the mobile number for txt or WhatsApp or can use Contact Scotland

The team will continue to offer a Duty and translation service via the duty worker mobile.

If you require access to an interpreter for Falkirk Council business, this can be down by downloaded via the INTERPRETERNOW app. The video below explains how the Video Remote Interpreting (VRI) service works in Forth Valley.

 

Caledonia Service

Caledonia service works with adults living with severe and enduring mental illness, offering community-based group activities that aim to improve well-being, increase self-esteem and self-confidence.The team also work with individuals, offering a key-worker system to help people meet their goals and aspirations.Peer-to-peer support is also a major part of the service, providing opportunities for individuals to support other people with similar experiences.

Services offered
Support for people living in Falkirk affected by severe mental conditions. A range of group activities and services are available, including:

  • One to one support
  • Arts and crafts
  • Cycle group
  • Exercise
  • Football
  • Fortnightly meet ups
  • Garden Group
  • Keep Well Nurse
  • Ladies Group
  • Meditation
  • Men’s Group
  • Social Groups
  • Upcycling
  • Virtual groups
  • Walking group
How to access
Caledonia Service supports individuals on a referral basis. A professional who supports your care, such as a Community Psychiatric Nurse (CPN), Psychiatrist, Social Worker, or Doctor can refer you.

Eligibility

You can find our more about the service by visiting the Caledonia Service website, downloading a referral form, or calling on 01324 501 720.

 

Falkirk and Clackmannanshire Carers Centre

The Carers Centre provides information and support to carers of all ages living in Falkirk district and Clackmannanshire.

Services offered
  • Weekly Carers Cafe
  • Men’s Group
  • Parent’s Groups
  • Individual support
  • Short breaks from caring responsibilities (respite)
  • Young carers support (aged 8-18)
How to access

You can also learn about the support available to you through the Falkirk Council website, or your local social work office.

 

Adult support and protection

If you think an adult you know is being harmed, we can help. You can tell us, in confidence, and we can take action to protect the person you’re worried about. If you are an adult and you’re being harmed, we can help keep you safe. If you are worried about an adult being harmed, please tell us.

What is Adult Support and Protection?

Are your friends “good” friends, who make you feel safe and enjoy spending time with you? Or are they “tricky” friends – who leave you feeling unsafe and take more than they give?

Throughout Scotland, adults are at risk from all kinds of harm. Harm can be physical, psychological, financial or sexual. Harm can also mean neglect. Falkirk’s Sensory Services provides a BSL intro to the Adult Support and Protection (Scotland) Act and what it means for you.

How to access

The best way to make sure the person you’re worried about gets the help they need quickly is to phone on:

  • Monday to Friday, 9am to 5pm: 01324 506070
  • All other times: 01786 470500, or email asp@falkirk.gov.uk
  • If it’s an emergency, always dial 999.
  • You can also contact Police Scotland when it’s not an emergency on 101

For more information, please visit the Falkirk Council website.

You can learn more about adult support and protection, including how to make a referral, via the national Act Against Harm website.

Practitioner resources

Resources, information, and training materials for practitioners across Forth Valley can be found online at https://blogs.glowscotland.org.uk/glowblogs/fvpp/

These pages are updated by Falkirk Community Planning Partnership, Stirling Community Planning Partnership, and Clackmannanshire Alliance.

 

Compassionate Neighbour Volunteer Programme

Strathcarron Compassionate Neighbours are volunteers from Falkirk’s local communities who can help people to make connections in a number of different ways. In this time of social distancing and shielding it can feel difficult to feel connected but our Compassionate Neighbours are here to help. The compassionate neighbours project is supported by Falkirk Health and Social Care Partnership grant funding to provide practical and emotional support for people with life-limiting conditions and their carers.

How to access
Anyone can refer themselves to the programme or be introduced by a friend, family member or GP who thinks they might benefit. If you or someone you know would benefit from our service, please download the referral form and submit to fv.compassionatecommunities@nhs.scot

 

Useful links

You can find more information about health-related services on the NHS Forth Valley website. Information on Social Work Services can be found on the Falkirk Council website.

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