Home care response team wins national care award

Falkirk Council’s Mobile Emergency Care Service (MECS) has been crowned the Scottish winner in the Home Care Team category at the 2025 Great British Care Awards.

The awards celebrate excellence across the social care sector, highlighting the dedication of individuals and organisations who deliver outstanding care.

The Home Care Team award recognises the vital contribution of those supporting people at home to maintain their independence and to uphold dignified, personalised, high standards of care.

Over 3,000 people in the Falkirk area are supported by the MECS team, which uses telecare equipment connected to a central control room and community wardens to provide 24/7 urgent response support.

When called upon, the team offer a wide range of help, including personal care and assistance following trips and accidents at home. With all colleagues trained in first aid, and with access to mobile defibrillators in every fleet vehicle, the service also provides immediate assistance ahead of further medical help arriving if needed.

Celebrating the team’s achievement, Gail Woodcock, Chief Officer, Falkirk Health and Social Care Partnership, said: “We are immensely proud of the MECS team, who go above and beyond to ensure people in Falkirk feel safe and supported in their own homes. It is a pleasure to see their hard work recognised on a national stage.”

Following their achievements at the Scottish regional award ceremony, winners are entered into the Great British Care Awards national final, which takes place in Birmingham next year.

The full list of Great British Care Awards’ Scottish winners at can be found at: https://www.care-awards.co.uk/2025-scotland-regional-winners-announced/